VEGA General Terms and Conditions:

YOTEL Limited of 90 High Holborn, London, England, WC1V 6LJ operates VEGA for and on behalf of its owner, Westergate OpCo Limited, 2nd Floor, One Eagle Place, St James’s London, SW1Y 6AF. By making a booking at VEGA, you agree to each and every one of the terms and conditions provided below (hereinafter, the “General Terms and Conditions”).  Your booking and attendance at VEGA acknowledges and affirms such agreement. For the purposes of the General Terms and Conditions, “YOTEL” includes YOTEL Limited, VEGA and the owner of VEGA, and their respective affiliates or agents thereof.

These General Terms and Conditions are intended to define the terms and conditions under which YOTEL allows its customers and guests to benefit from all of the services available and on offer at VEGA.  Prior to making a booking for VEGA and attending VEGA you declare that you are acting for your own personal purposes and you have the full legal capacity to accept these current General Terms and Conditions.  We invite you to carefully read these General Terms and Conditions prior to acceptance.  Acceptance is mandatory for the reservation of any service offered and prior to attending VEGA. You may print these General Terms and Conditions or request such General Terms and Conditions from us. Please note that these General Terms and Conditions also include by reference the YOTEL Terms and Conditions found at https://www.yotel.com/en/terms.

YOTEL reserves the right to modify or supplement, at any time, all or part of these General Terms and Conditions without notice and, unless otherwise indicated, such changes will become effective immediately upon posting.

Reservations for VEGA may be made at vegaglasgow.com or on https://www.designmynight.com/glasgow/bars/argyle-street/vega. The prices related to the reservation of the services are indicated there.

For any concerns regarding YOTEL or VEGA we encourage you to contact vega@yotel.com

Please refer to our Privacy Policy here https://vegaglasgow.com/privacy-policy/ for details on how we may process your personal data. The general YOTEL Privacy Policy may be found here https://www.yotel.com/en/privacy .

These General Terms and Conditions which include by reference the YOTEL Terms and Conditions found at https://www.yotel.com/en/terms constitute the entirety of the obligations of YOTEL herein. No other conditions requested by you may be incorporated herein or shall modify the General Terms and Conditions.

 

VEGA Policies:

Access to VEGA is at your own risk and we accept no liability except for such that cannot be excluded or limited as a matter of law. YOTEL’s liability under the General Terms and Conditions shall be capped at GBP 500.

Due to licensing laws, no under 18’s are allowed on the premises after 8pm and all children under 14 must be accompanied by an adult over 18 at all times. Please note our kids prices apply to children aged 12 and under.

Please ensure that all children are supervised at all times, and ensure that they do not run around the centre as this could cause injury. Adults in the group should also make sure children are given the following guidance:

Do not place your hand inside the ball return at any time. Wait until the ball has returned fully onto the rack, if a ball does not return fully please ask a member of our team to assist you.

Whilst you are waiting to bowl, please do not touch the balls that are on the rack as your fingers could become trapped when the ball returns.

Do not step over the black line at the start of the lane surface, our lanes are coated with a special oil varnish to protect them and the surface is really slippery.

Never go near the bowling machine at the end of the lane, if your ball gets stuck please call a member of our team.

Should you notice any slippery surface or spill a drink yourself, please call over one of our team members who will be happy to help.

Pick up the balls carefully and hold with both hands. Children should use the lightweight balls, if a heavy ball falls onto your toes this hurts a lot!

Please also be aware of the following:

We accept no responsibility for any personal property that is brought to a bowling centre.

We reserve the right to refuse admission to VEGA should you breach any of our General Terms and Conditions or these terms and we may on occasions have to conduct security searches to ensure your safety.

Adults can bowl in their own shoes at our centres, if they are a safe, flat soled and non-marking shoe. No discount is offered for customers using their own shoes. We reserve the right to remove the ‘wear your own shoes’ policy. We’ll generally only do so when there is poor weather conditions and we want to protect your safety, and our lanes.

 

Bookings – General:

Our Peak times are Thursday to Saturday from opening – close, and throughout the whole of December. We are open until 12am daily, and the last bowling session is at 11pm. 

Student discount applies on Off-Peak days only (Sunday to Wednesday) and is not available in December.

All guests are responsible for checking they have provided the correct information at the point of booking. VEGA are not responsible for bookings that are made and confirmed via the website whereby the guest has provided incorrect information or made an error with their booking.

Guests are responsible for any wilful or negligent loss or damage to venue, furniture, and equipment. The costs of making good any damage will be charged to the hirer.

Please note VEGA is strictly a no smoking venue.

Telephone and Online Bookings:

We require full payment to the equivalent of your bowling in order to secure your space. All bookings are subject to availability. Additional bowling games can be booked at the venue subject to availability on the day at the venue

Bowling and Dining:

Where a combined bowling and dining booking is made we will confirm your restaurant booking and endeavour to ensure your bowling reservation is made to take place no longer than 30minutes after your dining reservation has finished. The final available available bowling session is 11pm. 

Private Hire:

For Private Hire, please submit an enquiry on vegaglasgow.com for more information, hire terms and available packages

 

Cancellations & No Shows:

General:

No booking can be cancelled past it’s start-time, this qualifies as a no-show; no refund can be offered, and cancellation fees may apply.

For groups of 6 or less we require 48 hours’ notice to cancel your booking and for groups of 7 or more we require 1 weeks’ notice to cancel your booking. If you give less than the required notice your deposit will not be refunded. Any bookings made with less than 48 hours to the event time will not be eligible for a refund in the event of a cancellation.

We ask all our bowlers to arrive 30 minutes before your lane time, if you are running late then please let us know as far in advance as possible. We can only hold your lane for 10 minutes. After this time, we cannot guarantee your booking, however, we will do our best to fit you in if we can and allocate your deposit to a later game that day. Deposits are non-refundable.

If you reduce the party size within 48 hrs of your booking you will forfeit the deposits of each person who is not attending. Please note that for groups of 15+ we require 10 days’ notice if you wish to reduce the party size.

Bookings in December:

All bookings in December are considered peak.